Customer satisfaction is the main focus of the Company and its subsidiaries in running their business operations. Therefore, the Company and its subsidiaries are responsible to the
customers for the products and services.
The Company’s policy on products and services responsibility is performed by developing SOP and assuring the quality of the products and services.
In relation to power plants, the Company has installed safety signs in various work locations and has protection system for the electricity.
The Company and its subsidiaries currently have customer service as platform to receive feedback from customers. Specifically for multimedia business, customer service is centered at phone number 1500-818.