The Company maintains a whistleblowing reporting system which provides opportunity for employees and third parties to report and notify fraud indications and policy violations that may potentially harm the Company and its employees.
Indications of such violations are improper and unethical practices, including fraud, dishonesty, violation of law, improper use of funds, corruption, accepting bribes from suppliers/contractors/customers/other third parties, violation of the Company’s Code of Conduct, abuse of power, sexual harassment, etc.
Through the implementation of the whistleblowing system, the Company expects to create a productive working environment, maintain good reputation, and ensure the sustainability of business activities in the long run. The implementation of this whistleblowing system is also indicative of good, clean, and healthy corporate governance.
Whistleblower may contact the Internal Audit Unit via e-mail firstname.lastname@example.org or WhatsApp number 0881-1686-386. The identity of the whistleblower will be kept confidential and has his/her employment status protected, and the report will be directly managed and handled by the Head of Internal Audit Unit with consultation with the President Director. The Internal Audit Unit will investigate the reports received to verify the allegation and provide a follow-up recommendation to the President Director for any breach of the Company’s policy (if any).
The Company socialized the whistleblowing system to all employees by installing banners and posters in the operational area of the Company and subsidiaries to increase employees’ awareness about the whistleblowing system.
In 2020, the Company received 3 (three) whistleblowing reports. The Company had processed and followed up the complaints. The Company has also improved its control system to ensure that indications of violations do not recur.