Whistleblowing System

The Company maintains a whistleblowing reporting system which provides opportunity for employees and third parties to report and notify fraud indications and policy violations that may potentially harm the Company and its employees.

Indications of such violations are improper and unethical practices, including fraud, dishonesty, violation of law, improper use of funds, corruption, accepting bribes from suppliers/contractors/customers/other third parties, violation of the Company’s Code of Conduct, abuse of power, sexual harassment, etc.

Through the implementation of the whistleblowing system, the Company expects to create a productive working environment, maintain good   reputation, and ensure the sustainability of business activities in the long run. The implementation of this whistleblowing system is also  indicative of good, clean, and healthy corporate governance.


Whistleblower may contact the Internal Audit Unit via e-mail whistleblower@dss.co.id or WhatsApp number 0881-1686-386. The identity of  the whistleblower will be kept confidential and has his/her employment status protected, and  the  report  will  be  directly  managed  and  handled by the Head of Internal Audit Unit with consultation with the President Director. The Internal  Audit  Unit  will  investigate  the  reports  received to verify the allegation and provide a follow-up recommendation to the President Director for any breach of the Company’s policy (if any).

The Company socialized the whistleblowing system to all employees  by  installing  banners  and  posters  in  the  operational   area   of   the   Company   and   subsidiaries   to   increase  employees’  awareness  about  the  whistleblowing  system.

In  2020,  the  Company  received  3  (three)  whistleblowing  reports.  The  Company  had  processed  and  followed  up  the  complaints.  The  Company  has  also  improved  its  control  system to ensure that indications of violations do not recur.